If you think you have been treated unfairly, you can make a complaint to the OCO against a range of organisations and services funded by government. Complaints to the OCO can be made directly by anyone under the age of 18. Adults can also bring complaints on behalf of children and young people
Click here to read our ‘Making a Complaint to the Ombudsman for Children’s Office’ booklet.
In this clip Emily speaks to Lorraine Dempsey, Chairperson of the Special Needs Parents Association (SNPA) about making a complaint to the Office.