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What is the Ombudsman for Children's Office?

  • We are a human rights institution and work to protect the rights of children and young people in Ireland.
  • We investigate complaints about services provided to children by public organisations.
  • We want children and young people to be actively heard and respected so they experience safe, fulfilling and happy everyday lives.

We will be upgrading our IT and phone systems this Friday, Saturday and Sunday (March 5 -7). You can still leave us a message on Freephone 1800 202040, email or make complaint via and we will get back from Monday onwards.

Under new measures announced by Government on August 18, businesses are to ensure that employees work from home where possible.

In line with these guidelines, we have adapted our work practices and so will not have as many staff present in the Office at this time. As a result there may be delays in responding to you if you contact us during this period.

We’d like to reassure you that we are still taking complaints and working to promote the rights of children. However, given the serious nature of the problems facing the country we expect there will be a delay in the processing of complaints and getting responses from public bodies about particular queries.

Due to restrictions arising from Covid 19 we are also unfortunately unable to accept walk-in complaints to the Office from members of the public at this time.

If you are concerned about the safety of child, please contact Tusla, the Child and Family Agency at or An Garda Síochana

We would like to thank you for your patience and understanding at this time.

Coronavirus information for children and young people

The Ombudsman for Children’s Office has put together some information for children and young people to help you through this time.

It’s your right

Learn about the rights of children and young people. Plus lots of resources for those who work with children.