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Case studies

Read examples of our investigations on all kinds of issues affecting children and young people

We receive complaints about all kinds of issues affecting children and young people. The OCO is a free and independent service. This means that we do not represent the children or the service being investigated. We seek the best outcome for everyone involved, and if possible we try to help the person complaining and the public service to come to an agreement as soon as possible, in the best interests of children. Thankfully this often happens and the majority of our complaints do not advance to a full investigation. However, some do and you can read examples of our investigations here.

These are case studies taken from our Annual Reports. We always change names or details to protect the identity of children involved in these cases.