{"id":10520,"date":"2025-04-16T21:58:09","date_gmt":"2025-04-16T20:58:09","guid":{"rendered":"https:\/\/www.oco.ie\/?page_id=10520"},"modified":"2025-04-24T23:12:22","modified_gmt":"2025-04-24T22:12:22","slug":"our-role-and-remit","status":"publish","type":"page","link":"https:\/\/www.oco.ie\/ga\/about-us\/our-role-and-remit\/","title":{"rendered":"Our role and remit"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">Vision and values<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">It is our vision that we can work towards an Ireland where all children and young people are actively heard and respected, so that they experience safe, fulfilling and happy everyday lives.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Our vision<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Our vision is designed to encapsulate the OCO view of what we want to achieve for children &#8211; the kind of future to which our Office aspires.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>We will use our independence and powers to bring about an Ireland where the whole of society actively hears and respects all children, and supports them to be safe and fulfilled in their lives.<\/strong><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Our values<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">These are the things that drive us as a team and make us who we are:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Respect <\/strong>\u2013 is a commitment to show kindness and respect to all of the people, child or adult, we engage with whether inside or outside of our<br>Office. We also strive to maintain and support a diverse, inclusive and equal workforce.<\/li>\n\n\n\n<li><strong>Integrity <\/strong>\u2013 is a pledge to operate with honesty and transparency in all of our dealings within the Office and with everyone we deal with. We will strive to build trust and maintain clear and open communications with children, complainants, public bodies and staff.<\/li>\n\n\n\n<li><strong>Independence <\/strong>\u2013 is a commitment to cherish and protect our independence so that we can say, with authority, the things that need<br>to be said and hold public organisations to account.<\/li>\n\n\n\n<li><strong>Courage <\/strong>\u2013 is the openness to push hard for the rights of children. It involves accepting pressure and knockbacks in that pursuit, but it also means we relish constructive challenge so that we can continue to be self-reflective around our work.<\/li>\n\n\n\n<li><strong>Fairness <\/strong>\u2013 is a promise to work at all times to be fair in all of our dealings with staff, children, complainants and public agencies. Fairness is the backbone of trust and integrity both within the Office and outside of it.<\/li>\n\n\n\n<li><strong>Fun\/Joy<\/strong> \u2013 is a determination to allow for and encourage fun within the work environment. This is an important element of a positive work culture and one that helps us cope with the difficult and emotionally charged work we all engage in every day.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.oco.ie\/library\/strategic-plan-2022-2024\/\"><span style=\"font-weight: 400;\">Read the OCO Strategic Plan 2022-2024 in full<\/span><\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Customer Charter<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">*Charter Intro* Place holder<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Updated intro coming soon plus doc.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>We will have an updated CC soon to insert here<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"> .<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Vision and values It is our vision that we can work towards an Ireland where all children and young people are actively heard and respected, so that they experience safe, fulfilling and happy everyday lives. Our <a class=\"read_more\" href=\"https:\/\/www.oco.ie\/ga\/about-us\/our-role-and-remit\/\">&#8230;<\/a><\/p>\n","protected":false},"author":4,"featured_media":0,"parent":10518,"menu_order":2,"comment_status":"closed","ping_status":"closed","template":"template-full-width.php","meta":{"_acf_changed":false,"_uag_custom_page_level_css":"","footnotes":""},"class_list":["post-10520","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Our role and remit - Ombudsman for Children<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.oco.ie\/ga\/about-us\/our-role-and-remit\/\" \/>\n<meta property=\"og:locale\" content=\"ga_IE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Our role and remit - Ombudsman for Children\" \/>\n<meta property=\"og:description\" content=\"Vision and values It is our vision that we can work towards an Ireland where all children and young people are actively heard and respected, so that they experience safe, fulfilling and happy everyday lives. 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