What if the complaint is of a child protection nature?

The Child and Family Agency (‘Tusla’) and An Garda Síochána are the organisations that have responsibility for child protection and welfare.

If you have concerns about a child’s safety, you should contact the Child and Family Agency local social work duty service in the area where the child lives. Contact details for local social work services can be found on the Agency’s website at http://www.tusla.ie/services/child-protection-welfare/concerns. These services can be contacted during normal office hours, i.e. between 9am and 5pm, Monday to Friday. Outside of these hours, you should contact your local Garda station if you have concerns about a child’s safety.

If information is brought to the attention of the Ombudsman for Children’s Office, which indicates that there are concerns regarding the safety and welfare of a child, then we are obliged to pass this information on to the Child and Family Agency and/or An Garda Síochána.

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