This Office may investigate some complaints relating to social welfare payments. Specifically, we investigate complaints relating to social welfare payments or benefits which are paid directly to the child, such as Disability Allowance.

However, currently, this Office does not investigate complaints relating to social welfare payments or benefits made to parents/guardians in respect of children. If your complaint relates to these payments, you may wish to contact the Office of the Ombudsman. The contact details are:

Office of the Ombudsman

18 Lr Leeson Street

Dublin 2

Lo Call 1890 223030

Posted in: faqs