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Complaints and Investigations

The Ombudsman for Children's Office will occasionally publish an investigation it has undertaken if it feels that there is some learning to be had from it.

To date the OCO has published the following investigations:

A statement regarding educational provision in mainstream school for children with Down Syndrome - May 2013

Report on the investigation of HSE Social Work Service Provision in North Lee - April 2013

A statement under Section 13(2) of the Ombudsman for Children Act 2002. An investigation regarding the actions of School A - April 2012

Review Report - Follow up on progress made in relation to the recommendations made on conclusion of the investigation into the implementation of Children First: National Guidelines for the Protection and Welfare of Children - March 2012

A statement based on an investigation regarding the refusal to provide an assistive technology grant to a child by the Department of Education and Skills - March 2012

A statement based on an investigation by the Ombudsman for Children into the provision of supports and therapeutic services for a child with special needs in foster care - August 2011

A Children’s Rights Analysis of Investigations - April 2011

A statement based on an investigation of complaints that the Health Service Executive did not provide appropriate care for a young person. - April 2011

A report based on an investigation into the implementation of Children First: National Guidelines for the Protection and Welfare of Children- April 2010

Report to Oireachtas - A review of complaints on behalf of children with special needs regarding the provision of housing - September 2009

A statement based on a complaint regarding the provision of school transport for 23 children - December 2008

A statement based on an investigation of a complaint that a local authority failed to provide appropriate housing in the case of a child with a disability - January 2007

Booklets aimed at professionals in public bodies who are working with children

A Guide to Investigations

A Guide to Complaint Handling

A Guide to Investigations by the Ombudsman for Children's Office | (0.13 MB)

A Guide to Complaint Handling by the Ombudsman for Children's Office | (3.74 MB)

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