Handling complaints from children and young people

The Ombudsman for Children's Office can take complaints directly from children and young people. If you think you may have been treated unfairly, you can make a complaint to the OCO against a range of organisations and services funded by government. This is a free service.

You can download the complaint form here or fill out the form online here.

The OCO has worked with young people to find ways of making our complaints service easier to understand and to develop materials that explain clearly how we deal with complaints.

With the help of young people we have made some short films of the kind of complaints we receive at the OCO. Watch one below. Watch the other sample cases here.

Hard Lessons