One in Four Financial Services Ombudsman Lo Call: 1890 88 20 90 The Financial Services Ombudsman is a statutory officer who deals independently with unresolved complaints from consumers about their individual dealings with all financial service providers. Garda Síochana Ombudsman Commission LoCall: 1890 600 800 • Directly and independently investigate complaints against members of the Garda Síochána; Office of the Ombudsman T: 01 639 5600 The Office of the Ombudsman examines complaints about the administrative actions of Government departments, the Health Service Executive, local authorities and An Post. Ombudsman for the Defence Forces T: 01 663 3222 The Ombudsman for the Defence Forces investigates complaints by members and former members of the Defence Forces Pensions Ombudsman The Pensions Ombudsman investigates and decides complaints and disputes involving occupational pension schemes, Personal Retirement Savings Accounts (PRSAs) and Trust RACs. Press Ombudsman Lo-call 1890 208 080 The Press Ombudsman aims to provide the public with a quick, fair and free method of resolving any complaints they may have in relation to newspapers and periodicals that breach the Code of Practice for newspapers and periodicals. An Comisinéir Teanga The Commissioner Teanga’s role is to monitor compliance by public bodies with the provisions of the Official Languages Act and to take all necessary measures to ensure compliance by public bodies with their duties under the Act. Health
Health Service Executive
http://www.hse.ie
Department of Health
http://www.dohc.ie
Health Complaints website
http://www.healthcomplaints.ie
Education
Department of Education & Skills
http://www.education.ie
National Council for Special Education
http://www.ncse.ie
National Educational Welfare Board
http://www.newb.ie
The Teaching Council
http://www.teachingcouncil.ie
Department of Education & Skills - School Transport section
School Transport
Bus Eireann - School Transport Section
http://www.buseireann.ie/
The National Parents Council Primary
http://www.npc.ie
The National Parents Council Post-Primary
http://www.npcpp.ie
Irish Primary Principals’ Network
http://www.ippn.ie
Irish National Teachers Organisation
http://www.into.ie
Anti-Bullying Centre, Trinity College Dublin
http://www.abc.tcd.ie
Justice/Legal
Free Legal Advice Centre
http://www.flac.ie
Legal Aid Board
http://www.legalaidboard.ie
Immigrant Council of Ireland
http://www.immigrantcouncil.ie
Irish Refugee Council
http://www.irishrefugeecouncil.ie
Irish Human Rights Commission
http://www.ihrc.ie
Department of Justice and Equality
http://www.inis.gov.ie/en/JELR/Pages/Home
An Garda Síochána
http://www.garda.ie/
Housing
Threshold – National Housing Charity http://www.threshold.ie Respond Housing Association http://www.respond.ie Clúid Housing Association http://www.cluid.ie Focus Ireland http://www.focusireland.ie A list of all local authorities can be found on the Department of Environment's website Dublin City Council http://www.dublincity.ie Fingal City Council http://www.fingalcoco.ie South Dublin City Council http://www.sdcc.ie Dún Laoghaire-Rathdown County Council http://www.dlrcoco.ie Cork City Council http://www.corkcity.ie Cork County Council http://www.corkcoco.ie Galway City Council http://www.galwaycity.ie Galway County Council http://www.galway.ie General/Support Groups
Barnardos Ireland
Barnardos works directly with children & families & campaign for their rights.http://www.barnardos.ie
EPIC - Empowering Young People in Care
EPIC provides information, support and advocacy for young people in care in Irelandhttp://www.epiconline.ie
Citizens Information
Provides information on public services and entitlements in Ireland. It is provided by the Citizens Information Board.http://www.citizensinformation.ie
One in Four professionally supports men and women who have experienced sexual violence, many of them during childhood.http://www.oneinfour.ie
ISPCC - Irish Society for the Prevention of Cruelty to Children
ISPCC provides 24 hour support services for children and young people through their Childline service.
http://www.ispcc.ie
Childline - 1800 66 66 66
http://www.childline.ie
Children’s Rights Alliance
The Children's Rights Alliance is a coalition of over 90 non-governmental organisations (NGOs) working to secure the rights and needs of children in Ireland.http://www.childrensrights.ie
Cairde - Challenging ethnic minority health inequalities
http://www.cairde.ie
Irish Foster Care Association
http://www.ifca.ie
Belong To
Supports Lesbian, Gay, Bisexual & Transgender Young People in Ireland.
http://www.belongto.org
Migrant Rights Centre
Migrant Rights Centre Ireland is a national organisation working to promote justice, empowerment and equality for migrant workers and their families.http://www.mrci.ie/
Other Ombudsman Offices
3rd Floor, Lincoln House,
Lincoln Place,
Dublin 2
T: 01 6620899
www.financialombudsman.ie
150 Abbey Street Upper,
Dublin 1
T: 01 871 67 27
www.gardaombudsman.ie
The Garda Síochána Ombudsman Commission is an independent statutory body and is required and empowered to:
• Investigate any matter, even where no complaint has been made, where it appears that a Garda may have committed an offence or behaved in a way that would justify disciplinary proceedings;
• Investigate any practice, policy or procedure of the Garda Síochána with a view to reducing the incidence of related complaints.
18 Lr. Leeson Street,
Dublin 2
Lo-call: 1890 223030
13/15 Lower Hatch Street
Dublin 2
www.odf.ie
36 Upper Mount Street
Dublin 2
T: 01 647 1650
www.pensionsombudsman.ie
1, 2 & 3 Westmoreland Street
Dublin 2
www.pressombudsman.ie
An Spidéal, Co. na Gaillimhe
Tel: 1890 504006
www.coimisineir.ie
