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Make a Complaint


If you think you have been treated unfairly, you can make a complaint to the OCO against a range of organisations and services funded by government. Complaints to the OCO can be made directly by anyone under the age of 18. Adults can also bring complaints on behalf of children and young people.

If you would like to speak with someone on our Complaints and Investigation team please call 1800 20 20 40. Otherwise you can make a complaint online or download the form here and send it to us.

In this clip Emily speaks to Lorraine Dempsey, Chairperson of the Special Needs Parents Association (SNPA) about making a complaint to the Office.

 

Complaints form

If your complaint is about a school

Latest News

October 2013

An investigation into the provision of supports and therapeutic services for a child following disclosures of alleged sexual abuse

Read here

March 2014

A meta-analysis of repetitive root cause issues regarding the provision of services for children in care

Read here

Materials

A Guide to Investigations by the Ombudsman for Children's Office

A Guide to Investigations by the Ombudsman for Children's Office

Read here


A Guide to Complaint Handling by the Ombudsman for Children's Office

A Guide to Complaint Handling by the Ombudsman for Children's Office

Read here


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