Complaints from children and young people

The Ombudsman for Children's Office can take complaints directly from children and young people. If you think you may have been treated unfairly, you can make a complaint to the OCO against a range of organisations and services funded by government. This is a free service.

If you would like to speak with one of our Caseworkers you can call the free phone number 1800 20 20 40. If you would like to make a complaint you can fill out the form online here or download the complaint form here.

The OCO has worked with young people to find ways of making our complaints service easier to understand and to develop materials that explain clearly how we deal with complaints. These can be downloaded below.

	How to make a complaint
	What happens when we receive a complaint

Watch sample cases here.